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Properties
- 32 supported tenancies
- 2 non supported tenancies
- Properties for young parents
- 26 fully furnished properties
- 6 unfurnished properties
- Properties in central Stockton, Portrack and Thornaby
- 4 shared properties
- We do not provide a 24 hour support call out service. We do not provide televisions, television licenses, bedding, towels, kitchen utensils, crockery etc.
Referral Criteria
- Aged between 16 – 25
- Homeless or in housing need
- The young person must be willing to engage, participate and work with the service
- Support needs appropriate for the service
- Has means of paying rent or accessing housing benefit
- Does not require personal care from CC87
- Does not pose a risk or threat to other service users, members of staff
Referral Process
- Application needs to be completed by young person or referral agency
- Young person will be invited for an interview/needs assessments
- Risk assessments will be sought from referral agency
- Decision will be made upon application once sufficient information is gathered
- Young person and referral agent will be advised in writing of the decision
- All applicants have the right to appeal decisions
Allocation Criteria
- Suitability to property
- Level of housing need
- Compatibility with fellow tenant (for shared properties)
- Level of support needs
- Length of time on waiting list
- Current circumstances
The Support Service
- Office opens Monday to Friday 9am to 5pm
- Drop in on a Monday and Thursdays 1pm – 3pm
- Initial contacts 3 per week
- Team of three tenant support workers
- Each young person has their own designated tenant support worker
- Support with managing a tenancy, maximising income, budgeting skills, meaningful use of time, physical and mental health, motivation and taking responsibility, alcohol and substance misuse, self care and living skills
- Planned/ structured support in the young persons home
- Regular tenant consultation events and exercises
- First service review at 4 months and then every 6 months
Support plan
- Tenant support worker and young person complete an individual support plan within the first 4-6 weeks
- The outcome star system records each tenants progress
- Tenancy based support to develop the skills and confidence to manage a tenancy independently successfully
- Support plan reviewed every 13 weeks or when the young person requests (whichever is sooner)
- To help assess when a young person is ready to move on into their own tenancy with other housing providers
- Condition of the service that they engage and work towards the objectives in the support plan